Clark v. Park 'n Fly, (Ohio 2011)

Ohio Supreme Court

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Summary


Class action certification; Civ.R. 23(A); Civ.R. 23(B)(3); identifiable class

Summary


Class action certification; Civ.R. 23(A); Civ.R. 23(B)(3); identifiable class

Text




[Cite as Clark v. Park 'n Fly, 2011-Ohio-323.]

    Court of Appeals of Ohio  EIGHTH APPELLATE DISTRICT  COUNTY OF CUYAHOGA        JOURNAL ENTRY AND OPINION  No. 94379          DANIEL CLARK    PLAINTIFF-APPELLANT    vs.    PARK ‘N FLY    DEFENDANT-APPELLEE          JUDGMENT:  AFFIRMED        Civil Appeal from the      Cuyahoga County Court of Common Pleas  Case No. CV-623864    BEFORE:     Boyle, J., Stewart, P.J., and Sweeney, J.          RELEASED AND JOURNALIZED:      January 27, 2011    ATTORNEYS FOR APPELLANT 

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  −2−      Jonathon M. Yarger  Evan T. Byron  Chernett, Wasserman, Yarger, LLC  1301 East Ninth Street  Suite 3300  Cleveland, Ohio  44114    Joseph E. Rutigliano, Jr.  260 Meadowhill Lane  Moreland Hills, Ohio    44022      ATTORNEYS FOR APPELLEE    Jeremy Gilman  Camille A. Miller  Benesch, Friedlander, Coplan & Aronoff, LLP  2300 BP-America Building  200 Public Square  Cleveland, Ohio  44114-2378                      MARY J. BOYLE, J.:      {¶ 1}  Plaintiff-appellant, Daniel Clark, appeals from a judgment of the  Cuyahoga County Court of Common Pleas denying his motion for class  certification regarding his claims that defendant-appellee, Park ‘N Fly, violated  the Ohio Consumer Sales Practices Act (“CSPA”), committed fraud, and  breached contracts with its customers.  He raises one assignment of error for 

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  −3−    our review:  {¶ 2}  “The trial court abused its discretion and committed reversible error  in denying Appellant’s Motion for Class Certification.”  {¶ 3}  Finding no merit to the appeal, we affirm.  Procedural History and Factual Background  {¶ 4}  Clark brought a class action complaint against Park ‘N Fly in May  2007.    He alleged that he parked at Park ‘N Fly because it advertised “free car  wash.”  He claims that when he returned to pick up his car, he discovered the  car wash “was not operational and he was denied the free car wash.”    He later  discovered that the car wash had not been operational for some time, even  though Park ‘N Fly still advertised that it was available.  When he exited Park  ‘N Fly’s facility, he asked the attendant if he received a discount due to the car  wash being inoperable or whether he received a coupon for a car wash  somewhere else, and the attendant told him no, but said that he could fill out a  complaint form and send it to Park ‘N Fly’s corporate headquarters.    Clark took  the form, but threw it away.  He then brought this class action against Park ‘N  Fly.  {¶ 5}  Clark sought class certification for his claims pursuant to Civ.R.  23(A) and 23(B)(3), asserting that common questions of law or fact predominate  over individual questions, and class action is a superior method of adjudication  of the matter.    He proposed the following class definition:   

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  −4−    {¶ 6}  “All individuals similarly situated, who (i) utilized Park ‘N Fly’s  facilities in Cleveland, Ohio, (ii) who were denied the advertised free car wash  (iii) in the two years preceding the filing of the complaint in this action.”      {¶ 7}  Park ‘N Fly opposed the class certification, asserting, among many  other things, that Clark failed to meet his burden of establishing the threshold  matter that an identifiable class exists, and further that Clark’s class definition  was ambiguous.    {¶ 8}  After much discovery and an oral hearing on the matter, the trial  court agreed with Park ‘N Fly, and found that Clark failed to meet the threshold  issue of establishing that an identifiable class exists and failed to  unambiguously define the class.    It is from this judgment that Clark appeals.  Standard of Review  {¶ 9}  At the outset, we are mindful that a trial judge has broad discretion  when deciding whether to certify a class action.  In re Consol. Mtge.  Satisfaction Cases, 97 Ohio St.3d 465, 2002-Ohio-6720, 780 N.E.2d 556, citing  Marks v. C.P. Chem. Co., Inc. (1987), 31 Ohio St.3d 200, 509 N.E.2d 1249,  syllabus.    Absent a showing of abuse of discretion, a trial court’s determination  as to class certification will not be disturbed.    Id.  {¶ 10}  The appropriateness of applying the abuse of discretion standard in  reviewing class action determinations is grounded not in credibility assessment,  but in the trial court’s special expertise and familiarity with case-management 

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  −5−    problems and its inherent power to manage its own docket. Hamilton v. Ohio  Sav. Bank, 82 Ohio St.3d 67, 70, 1998-Ohio-365, 694 N.E.2d 442, citing Marks,  supra.  Nevertheless, the trial court’s discretion is not unlimited and must be  bound by and exercised within the framework of Civ.R. 23.    Thus, the trial court  is required to carefully apply the class action requirements and conduct a  vigorous analysis into whether the prerequisites of Civ.R. 23 have been  satisfied.  Holznagel v. Charter One Bank (Dec. 14, 2000), 8th Dist. No. 76822.  Class Action Certification  {¶ 11}  “Class action certification does not go to the merits of the action.”    Ojalvo v. Bd. of Trustees (1984), 12 Ohio St.3d 230, 233, 466 N.E.2d 875.   “[A]ny doubts about adequate representation, potential conflicts, or class  affiliation should be resolved in favor of upholding the class, subject to the trial  court’s authority to amend or adjust its certification order as developing  circumstances demand, including the augmentation or substitution of  representative parties.”    Baughman v. State Farm Mut. Auto. Ins. Co., 88 Ohio  St.3d 480, 487, 2000-Ohio-39, 727 N.E.2d 1265.  {¶ 12}  The Ohio Supreme Court has held that seven requirements must  be satisfied before a court may certify a case as a class action pursuant to  Civ.R. 23: (1) an identifiable class must exist and the definition of the class must  be unambiguous; (2) the named representatives must be members of the class;  (3) the class must be so numerous that joinder of all members is impractical; (4) 

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  −6−    there must be questions of law or fact common to the class; (5) the claims or  defenses of the representative parties must be typical of the claims or defenses  of the class; (6) the representative parties must fairly and adequately protect the  interests of the class; and (7) one of the three Civ.R. 23(B) requirements must  be met.  Civ.R. 23(A) and (B); Warner v. Waste Mgt., Inc. (1988), 36 Ohio  St.3d 91, 96-98, 521 N.E.2d 1091.  {¶ 13}  Clark sought to certify a class under Civ.R. 23(B)(3), which  provides that “[a]n action may be maintained as a class action if the  prerequisites of subdivision (A) are satisfied, and in addition *** the court finds  that the questions of law or fact common to the members of the class  predominate over any questions affecting only individual members, and that a  class action is superior to other available methods for the fair and efficient  adjudication of the controversy.”      {¶ 14}  The matters pertinent to the findings under Civ.R. 23(B)(3) include:  “(a) the interest of members of the class in individually controlling the  prosecution or defense of separate actions; (b) the extent and nature of any  litigation concerning the controversy already commenced by or against  members of the class; (c) the desirability or undesirability of concentrating the  litigation of the claims in the particular forum; [and] (d) the difficulties likely to be  encountered in the management of a class action.”  Identifiable Class 

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  −7−    {¶ 15}  As a threshold matter, the class must be identifiable and defined  unambiguously.  The trial court here found that Clark failed to meet this  threshold requirement.  Clark first argues that the trial court abused its  discretion because it did not “conduct a ‘rigorous analysis’ into each of the  seven prerequisites for class certification.”  Clark is mistaken, however,  because “the failure to meet any one of these prerequisites will defeat a request  for class certification.”    Schmidt v. Avco Corp. (1984), 15 Ohio St.3d 310, 313,  473 N.E.2d 822.    Thus, if the trial court properly found that Clark failed to meet  the threshold requirement establishing an identifiable and unambiguous class,  then it did not have to analyze the remaining six factors.    Id.  {¶ 16}  Regarding an “identifiable and unambiguous” class, the Ohio  Supreme Court explained in Hamilton v. Ohio Sav. Bank, 82 Ohio St.3d 67,  71-72, 1998-Ohio-365, 694 N.E.2d 442:  {¶ 17}  “‘[T]he requirement that there be a class will not be deemed  satisfied unless the description of it is sufficiently definite so that it is  administratively feasible for the court to determine whether a particular  individual is a member.’  7A Charles Alan Wright, Arthur R. Miller & Mary Kay  Kane, Federal Practice and Procedure (2 Ed.1986) 120-121, Section 1760.   Thus, the class definition must be precise enough ‘to permit identification within  a reasonable effort.’    Warner, supra, 36 Ohio St.3d at 96, 521 N.E.2d at 1096.”  {¶ 18}  This requirement is not to be confused with the predominance 

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  −8−    requirement in Civ.R. 23(B)(3), which inquires whether “separate adjudications  are likely required to finally determine the action.”    Hamilton at 73.  “The focus  at this stage is on how the class is defined.    ‘The test is whether the means is  specified at the time of certification to determine whether a particular individual  is a member of the class.’”  Id., quoting Planned Parenthood Assn. of  Cincinnati, Inc. v. Project Jericho (1990), 52 Ohio St.3d 56, 63, 556 N.E.2d 157.    {¶ 19}  The class is sufficiently definite if it is “appropriately defined by  reference to defendant’s conduct.”    Hamilton at 73.    “‘[A]ny class, the definition  of which depends on the “state of mind” of the prospective members, would be  difficult to sustain, [and] the class, where possible, should be defined upon the  basis of the manner in which the defendant acted toward an ascertainable  group of persons.’” Id., quoting Bernard v. First Natl. Bank of Oregon (1976),  275 Ore. 145, 156-157, 550 P.2d 1203.  Indeed, if one need only look to the  actions of the defendant to determine whether an individual is a member of the  class, then it would be an abuse of discretion to deny class certification based  on the absence of an identifiable class.    Id. at 74.    {¶ 20}  In  Hamilton, plaintiffs sought to certify a class including “all Ohio  Savings mortgagors on whose residential loans Ohio Savings calculated  interest according to the 365/360 method.”  Id. at 72.  The Supreme Court  concluded that “the court need only look to the actions or practices of Ohio  Savings to determine whether an individual is a member of any of the respective 

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  −9−    subclasses.”  Id. at 73.  The high court further pointed out that “Ohio Savings  readily identified and notified two thousand seven hundred of its borrowers that  their loans would not fully amortize within the intended term.  It is difficult to  accept that individual knowledge inquiries are required to determine class  membership in this case, when Ohio Savings was able to ascertain, with a  reasonable effort, two thousand seven hundred prospective class members  without inquiring as to their knowledge or understanding of the terms of their  agreements.”  Id. at 73-74.  {¶ 21}  Clark maintains that his proposed class definition is sufficiently  definite and unambiguous because “the trial court need only look to the actions  or practices of the defendant to determine if an individual is a member of the  proposed class.”    He claims that this information is “readily obtainable” through  discovery, i.e., Park ‘N Fly’s “business records identifying the names and  addresses of Park ‘N Fly customers who parked at [the Cleveland Park ‘N Fly]  facility during the class period and paid by a means other than cash.”  We  disagree.   {¶ 22}  Clark’s proposed class definition sought to certify a class of  persons who parked at Park ‘N Fly during a two-year period, May 9, 2005 to  May 9, 2007, and were “denied” a car wash when the company advertised that  a “free car wash” was available.  This information could never be obtained by  reviewing Park ‘N Fly’s business records, as Clark contends.  Park ‘N Fly’s 

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  −10−    “readily obtainable” business records would only show certain customers —  those who were frequent flyers, registered in advance, or paid by credit card —  who used Park ‘N Fly’s facility within the two-year period.      {¶ 23}  But in order for Park ‘N Fly’s customers to have been “denied” a  car wash, they would have had to have wanted a car wash, parked there  because of the advertised “free car wash,” and then been denied a car wash  because the car wash was inoperable.  The only way to discover this  information would be to ask Park ‘N Fly’s customers, some 400 to 1000 per day  according to Park ‘N Fly’s “midnight count,” if they had been denied a free car  wash when they believed — based upon Park ‘N Fly’s representations — that  they would receive one.    Indeed, the only other person Clark identified as being  a member of the class was his assistant, Kathleen Price.  Price testified that  she had been parking at Park ‘N Fly for nearly 20 years — whether the car  wash was operating or not — because she is “a creature of habit.”    {¶ 24}  As the Supreme Court stated in Hamilton, “‘[t]he test is whether the  means is specified at the time of certification to determine whether a particular  individual is a member of the class.’” (Emphasis added.)  82 Ohio St.3d at 73,  quoting  Planned Parenthood, 52 Ohio St.3d  at 63.  Here, Clark’s proposed  definition fails this test.  Although it is true, as Clark argues, that “at this stage  of the litigation,” he is not required to prove the identity of each class member,  the definition of the class must enable the trial court, with “reasonable effort,” to 

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  −11−    determine who is a member of the class.    Here, the trial court concluded that it  could not do so, and we cannot say the trial court abused its discretion.      {¶ 25}  We further note that Clark’s proposed time period, all persons who  were denied an advertised free car wash within the two years preceding the  filing of his complaint, appears to be arbitrary.    Clark stated that he only parked  at Park ‘N Fly one time, in February 2007.  But he sought to certify a time  period of May 9, 2005 to May 9, 2007 — even though the evidence showed that  the car wash did not become permanently inoperable until the end of July 2006  and was replaced with a new one in April 2007.    Clark submitted records from  the company responsible for repairing the car wash when it broke down, but  those records show that at times, the service repair person was only there for  one hour or two hours a day, not several days at a time.    And although the car  wash seemed to break down more frequently in the months preceding July 2006  — when it became permanently inoperable — other times, the service records  indicate that it was months between service visits.    {¶ 26}  Clark further argues that the trial court should have permitted him  to modify his proposed class definition to conform to the evidence or modified  the definition itself.  {¶ 27}  In  Ritt v. Billy Blanks Ent., 8th Dist. No. 80983, 2003- Ohio-3645,  ¶21, this court held that “the trial court should have modified the class  description so that all plaintiffs were sufficiently identifiable.    ***    The failure of 

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  −12−    the trial court to modify the class itself or to allow plaintiffs to modify it  constitutes an abuse of its discretion and thus a reversible error.”  Id. at ¶22.   But our decision in Ritt was based upon the fact “the proposed class could be  made more identifiable with little effort” and “especially in light of the fact that ***  plaintiffs did try to clarify the class description” before the trial court ruled on  their motion.    Id. at ¶21.  {¶ 28}  The facts in this case, however, are distinguishable from Ritt.   Here, Clark does not assert that he proposed an alternative class definition to  the trial court, which it failed to consider.    Further, Clark does not even suggest,  nor do we see, how his proposed definition could be modified so that it was  administratively feasible for a particular member to be identified with any  “reasonable effort.”  {¶ 29}  Accordingly, we overrule Clark’s sole assignment of error.  Judgment affirmed.  It is ordered that appellee recover from appellant costs herein taxed.  The court finds there were reasonable grounds for this appeal.  It is ordered that a special mandate be sent to said court to carry this  judgment into execution.  A certified copy of this entry shall constitute the mandate pursuant to Rule  27 of the Rules of Appellate Procedure.   

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  −13−                                                                                                                                                MARY J. BOYLE, JUDGE    MELODY J. STEWART, P.J., and    JAMES J. SWEENEY, J., CONCUR   

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